Join Our Team

The Salvation Army provides a unique opportunity to utilize your talents and skills in a career aimed at helping those in need. The Salvation Army invites you to consider joining our team and help us in fulfilling our promise of Doing the Most Good! The Application Process Once you submit your resume for any of the positions listed, the recruiter will review and if there is a match between your skills and what we are looking for, you should be contacted within 30 days. The length of the recruitment to hire process can vary significantly based on the position requirements and the recruiters schedule. If there's not an immediate opportunity that matches your skills and qualifications, we will keep your application/resume on file for one year for future consideration.

Openings as of 4/20/2016

Jacksonville Area Command

Social Services Coordinator

POSITION SUMMARY: Supervises, coordinates and monitors day-to-day operations of assigned social service programs at the Red Shield Lodge such as family services, outreach, summer camps, Christmas Programs, federal emergency management, etc.; supervises casework performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports; ensures that client’s needs are met through service coordination, staffing, and referrals for individuals and group work; administers the program budget.

ESSENTIAL FUNCTIONS: Plans, schedules, assigns, and supervises the work of program personnel including those performing case management, cooking, etc; trains and instructs in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations.
Oversees the interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; ensures proper methods and procedures are followed.
Oversees the preparation and filing of client records in a timely manner ensuring all information is accurate and up-to-date; ensures proper methods and procedures are followed and that the confidentiality of client information is maintained.
Reviews all Federal Emergency Management Act (FEMA) cases ensuring all paperwork is accurate and complete; ensures compliance with program policies and procedures as well as local, state, and federal rules and regulations.
Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Plans, prepares, and administers the program budget; reviews, monitors, and approves expenditures to ensure compliance with budget constraints; monitors incoming funds to ensure compliance with budget projections; recommends routine expenditures within policy limitations.
Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.
Recommends changes to policies and procedures or changes in current practices in order to enhance the effectiveness of program operations and services.
Confers with supervisor regarding casework practices on specific cases and/or changes within the program.
Assists subordinate personnel in determining most appropriate approach or method in resolving difficult or unusual client cases.
Prepares various correspondence and completes paperwork necessary for program operations.
Generates client receipts in accordance with established Office / Program monetary procedures.
Prepares bank deposits in accordance with established office / program monetary procedures.
Assists in interviewing clients requesting assistance to determine client’s eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, pictures, id cards, payroll statements, utility bills, etc.
Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
Oversees MOU’s and contracts with grants.
Organizes the work of all three programs, delegating responsibilities as necessary.
Conducts monthly CQI reviews of client files.
Red Shield Lodge: • Develops and periodically evaluates program policies, procedures, and documentation protocols. • Manages case worker’s process and case plans; oversees all disciplinary procedures. • Ensures all direct-care needs of residents are met by staff and provides direct service to children and families when necessary • Ensures the physical setting is maintained in a safe and aesthetically pleasing way and meets the needs of the residents. Social Services: • Oversees the food pantry, night feeding of the homeless, emergency financial assistance to include Hope Fund, Challenge Grant, HPRP, and ESG; ensures clients are provided with clothing, bus tickets, etc.

Qualified individuals send resume to colleen.reardon@uss.salvationarmy.org

Special Event Manager/Volunteer Coordinator

Plans, coordinates and supervises arrangements for selected special event functions in Northeast Florida to include the Duval Red Kettle Campaign; researches and secures location, facilities, transportation, and equipment; recruits, assigns, and supervises volunteers; monitors event functions to ensure events run smoothly; serves as liaison to the Public Relations Coordinator in order to obtain media opportunities. Key responsibilities include planning and analyzing cost-effective events, setting revenue goals, forming relationships with volunteers and donors. Recruits, trains, coordinates, and monitors the work of volunteers ensuring ample staff to meet event or campaign needs; prepares records and reports regarding the same; supervises Red Kettle Assistant(s) during the Holiday season.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Creates, implements, and evaluates strategic plan for Red Kettle volunteer and Site Recruitment to maximize fundraising opportunities. Supervises Red Kettle assistant(s) during the Holiday season; assigns, trains, and monitors work duties and schedules of same. Manages "Change for Change," Paper Kettle Campaigns and Online Red Kettle Campaigns with area churches, groups, corporations, and schools that are unable to participate in the traditional Red Kettle Campaign to maximize fundraising results. Researches, registers, and attends community events related to visibility of The Salvation Army and recruitment of volunteers. Serves as staff liaison to the Christmas committee to continually improve campaign performance.

Plans and coordinates arrangements for special event sites and plans and coordinates transportation of equipment and participants of assigned special events. Coordinates arrangements for leases/rentals/purchases of special equipment. Recruits, assigns and supervises volunteers for special events. Identifies, cultivates and solicits cash and in-kind sponsorships from individual and corporate donors. Develops event promotional material in conjunction with the Director of Development and Public Relations Coordinator.

Recruits and participates in the screening, selection, and recognition of volunteer staff ensuring adequate staff is maintained to meet event and campaign needs. Establish, lead and provide on-going involvement opportunities for young professionals group. Participates in the planning and execution of Annual Volunteer Appreciation event. Responsible for accurate data entry into Red Kettle Worker and Interchange as appropriate. Actively participate in the research, planning, cultivation and coordination of opportunities relating to the overall development effort and/or program specific and event needs.

EDUCATION AND EXPERIENCE: Bachelor's degree from an accredited college or university in Public Relations, Communications, or a related field, and/or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Please send resumes to Director of Development Stephanie Cain at stephanie.cain@uss.salvationarmy.org

Housing Monitor
Accepts and processes residents staying in lodge/shelter overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order. Answers and directs phone calls to employees and other agencies for services. Answers questions received by phone calls pertaining to The Salvation Army and it's services. ( This is a part time weekend position only)
Please send resumes to carissa.gardner@uss.salvationarmy.org